Account & Data Deletion Request

At Rihlatu Al-Qur'an (developed and operated by Hajnan Digital Solutions Enterprises), we respect your right to privacy and give you full control over your personal data. You may request the deletion of your account and all associated personal information at any time.

How to Request Account Deletion

You can request account and data deletion through either of the following methods:

What Data Is Permanently Deleted?

Upon processing your deletion request, the following information will be permanently removed from our active production databases:

• Profile & Identity: Your full name, email address, phone number, avatar/profile image, and account credentials.
• Audio & AI Practice Recordings: All stored Quran recitation audio recordings, Tajweed assessment results, and AI feedback history.
• Academic Progress: Hifz memorization tracking logs, attendance records, and teacher lesson notes.
• Security & Device Identifiers: Push notification tokens (FCM/APNS), device session IDs, and authentication tokens.

Data Retention & Statutory Exceptions

In accordance with Nigerian legal, tax, and anti-money laundering (AML) statutory obligations:

• Financial Transaction Records: Invoices, payment transaction receipts, and faculty payout settlement logs are retained in encrypted financial audit logs for a statutory period of 90 days, after which they are permanently anonymized and expunged.

Processing Timeline

Account deletion requests are acknowledged within 48 hours and permanently completed across all systems within 7 business days. Once deleted, your account cannot be recovered.