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Faculty Quality Assurance Manual

Official Operational Policy • Document Ref: RQA-QA-MAN-2026-V1

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Rihlatu Al-Qur'an Academy

Faculty Quality Assurance (QA) & Operational Standards

Official Policy Document • Academic Year 2026

Mandatory Compliance

Ref: RQA-QA-MAN-2026-V1

إِنَّ الَّذِينَ يَتْلُونَ كِتَابَ اللَّهِ وَأَقَامُوا الصَّلَاةَ وَأَنفَقُوا مِمَّا رَزَقْنَاهُمْ سِرًّا وَعَلَانِيَةً يَرْجُونَ تِجَارَةً لَّن تَبُورَ

“Indeed, those who recite the Book of Allah and establish prayer and spend out of what We have provided them, secretly and publicly, expect a trade that will never perish.” (Surah Fatir: 29)

1

Compulsory Audio-Visual & Hardware Standards

Teaching the holy Quran and evaluating Tajweed and Makharij requires crystal-clear, uncompressed acoustics. Under no circumstances may a halaqah proceed with substandard audio.

⚠️ The Microphone Mandate (Strictly Compulsory)

Built-in laptop microphones, smartphone speakerphones, and loose dangling earbuds are STRICTLY BANNED. Built-in mics pick up cooling fan vibrations, room echo, street noise, and distortion that ruin Quranic articulation.

Requirement: Every Mu'allim must use a dedicated wired or USB headset equipped with an external boom microphone, or a specialized directional noise-canceling microphone positioned 2–3 inches from the mouth.

📹 Video & Camera Protocol: Camera must remain active and visible at all times. The Mu'allim must face the camera directly with good frontal lighting. Sitting with your back against an open bright window is not permitted.
📶 Standby Internet Connection: Minimum 5 Mbps connection. Every Mu'allim is required to keep a standby 4G/5G mobile data hotspot active to resume class within 60 seconds if power or primary internet drops.
2

Mandatory Islamic Dress Code & Classroom Ethics

The online classroom is a sacred Halaqah of the Quran and demands the same decorum and modesty as the Masjid:

👳‍♂️ Brothers (Mu'allims)

  • • Must wear clean, ironed, modest Thobe, Jalabiya, or formal Kaftan.
  • • Traditional head covering is compulsory (neat Tagiyah, cap, or Keffiyeh).
  • • STRICTLY BANNED: T-shirts, singlets, casual loungewear, gym wear, or baseball caps.

🧕 Sisters (Mu'allimat)

  • • Must wear full modest Islamic attire: Jilbab or Abaya.
  • • Proper, opaque Hijab covering the hair, neck, and chest in full accordance with the Shari'ah.
  • • STRICTLY BANNED: Transparent scarves, home loungewear, or exposed hair.

* Posture: Slouching, lying down on beds, chewing gum, or taking classes in noisy public spaces is strictly prohibited.

3

Unannounced Live QA Audits & Immediate Suspension Policy

⚡ SURPRISE MONITORING IN EFFECT AT ALL TIMES

To maintain international educational standards, the Academy's Quality Assurance (QA) Officers and Mudirs routinely log into active classrooms silently and unannounced. No warning or prior schedule will be provided.

Immediate Grounds for Suspension on the Spot:

  1. Microphone Non-Compliance: Caught teaching using a built-in laptop or phone microphone without an approved headset.
  2. Dress Code Violation: Wearing t-shirts, singlets, casual loungewear, or improper hijab.
  3. Harshness or Impatience: Shouting, scolding, mocking mistakes, or demonstrating frustration toward a learner.
  4. Unannounced Absence / Lateness: Joining more than 5 minutes late or abandoning class before the 30-minute timer finishes.

Consequence: If a QA supervisor observes any of the above infractions, the Mu'allim will be suspended immediately on the spot. The halaqah earnings for that session will be forfeited, the family will be refunded, and the teacher will be placed on disciplinary lockout.

4

Earnings, Wallets & The ₦20,000 Payout System

1. Automated Wallet Credit Earnings are credited automatically to your teacher balance the moment the halaqah concludes and lesson notes are submitted.
2. +₦500 Audio Bonus Earn an extra ₦500.00 for grading and recording audio recitation feedback for asynchronous student absence recitations.
3. ₦20,000 Threshold The minimum payout withdrawal request is ₦20,000. Real-time NUBAN bank verification ensures error-free transfers.
Disbursement Timeline: Payout requests submitted through the teacher portal are reviewed by the Mudir office and processed within 24 to 48 business hours directly to your verified Nigerian commercial bank account, accompanied by an automated digital payout receipt.
5

Zero-Tolerance Anti-Poaching & Disintermediation Policy

Strict Prohibition: Mu'allims are strictly prohibited from soliciting private lessons, sharing personal phone numbers, exchanging personal WhatsApp accounts, or accepting offline bank transfers from academy students or parents.

Penalty: Any instructor who attempts to take students off-platform will face immediate permanent termination, forfeiture of all unpaid wallet balances, and legal blacklisting across all associated Islamic institutions.